Want to stop the endless paper shuffling that goes on in your business? Here’s where to start saving dollars in administrative staff.
This Operations Manual can be used as a base for all administrative positions in your business. Systems include:
- Job Specifications for administrative positions including Receptionist, Sales Administrator, Administrative Assistant.
- Reception Duties including answering phones; mail collection and recording; stationery ordering; phone systems; office equipment; checklists; IT systems support;
- Resource Management including CRM database, mailouts, database management.
- HR Support including Recruitment Advertising; Information Evenings; Occupational Health & Safety.
- Relationship Management including marketing coordination
- Business Image including standard business templates, standard business images, etc.
- Financial Management Support including accounts payable, etc.
- Systems Structure including server file structure, document naming conventions, continuous improvement.
All Operations Manuals are created in Microsoft PowerPoint, with templates in MS Word and Excel.
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